Setting up Organization Admin

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Click on this link to login to your account https://admin.mentorhubapp.org/

After logging in, you will be greeted with a Dashboard (example pictured below):

The Dashboard page offers an overview of several metrics to be taken in at a glance. Along the left side of the page you will find the home button, your organization’s name, and navigation tabs to other areas of the application.

One of the central dashboard features you will see “Top Challenges” section. This provides you with a real-time overview of the challenges that have been most prominent for the mentees in your program. Each of these categories (e.g., Academics, Attention, Behavior, etc.) are rated by mentees themselves using a slider to indicate higher or lower levels of stress related to each topic. The number that you’re seeing reflects the average of all responses to how severe a challenge that dimension is for mentees in your organization. You can click on each of the areas to include as many or as few areas in the chart as you like.

Directly next to the Top Challenges section, you will find the Top Apps that are currently affiliated with MentorHub, as well as the number of mentees in your program who are using each. The percentage reflects the percentage of mentees in an organization that have installed an app. Underneath each app name, you will also see a brief description of that app’s main focus, like whether the app focuses on addressing sadness, attention difficulties, or educational outcomes.

Moving down the page, you will see your program’s Message Statistics. This section provides information on how many messages have been sent by your program’s mentors and how many have been sent by your program’s mentees in aggregate. This lets you know how balanced your mentor and mentee communications are over time, and whether you may need to look more closely at any noticeable spikes or gaps between the two.

Below messaging statistics, you’ll find meeting statistics. These represent the amount of time that people in your organization have spent in video calls through MentorHub. You can see the number of total meetings, who has participated in meetings, and the total amount of time spent in these meetings.

Below the Message and Meeting Statistics section, you’ll find the lists of individual Mentees and Mentors that are in your program. You can click on the individual Mentees or Mentors for their specific information, or click “View All” to see all of the Mentees or Mentors associated with your program who are using the MentorHub application. This information is also present in the mentor and mentee tab accessible via your navigation bar on the left of the screen.

Below the Message Mentees and Mentors section, you’ll find the lists of individual Program Managers and Programs that are in your program. You can click on the individual Mentees or Mentors for their specific information, or click “View All” to see all of the Mentees or Mentors associated with your program who are using the MentorHub application.

Programs Page

You can navigate to the programs tab by clicking on program in the menu on the left of your screen:

Clicking on the three dots within the row under “Action” will allow you to Edit or View a program.

Admins can edit a program to update Program Name, Organization, Program Manager, App, and Description.

Program Manager Page

Clicking on “Program Manager” at the top of the dashboard takes you to the full list of Program Managers using the MentorHub application in your organization. Here you can review your list of Program Managers, their contact information, and other helpful information around the ways and levels your mentors are engaging with their mentees.

Clicking on “ADD” brings up a form you can use to include new Program Managers into the system. Here you can upload their image, enter their name, add their phone number, and indicate their program.

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