Messaging Through Chat for a SSG

You are here:
Estimated reading time: < 1 min

Student Success Guides have the ability to send chat messages to Learners as well as Program Managers. This will be the main communication method between SSG’s and Learners.

In order to schedule a meeting you have two options.

  1. In the MentorHub NU app click on the rectangular chat icon on the bottom right of the icon bar. This will take you to a page where you can see all of your chats that have been started. Click into one to send a message.
  2. In the MentorHub NU app click on the learners tab on the bottom left of the icon bar. Choose which learner you would like to chat with. To the right hand of their name, you will see a rectangular chat bar. Click that icon to open your chat messages with the Learner.

Was this article helpful?
Dislike 0
Views: 14