A key part of supportive accountability is supervised practice. There are many interventions and applications that are being offered through the MentorHub NU app. As a Student Success Guide (SSG), part of your role will be encouraging learners to use these tools correctly. You will also help them use the skills they are learning in everyday life.
Learners may have questions about a specific app, or how to use a skill. Thus, SSGs should have a basic understanding of the different tools offered to best support learners.